Todoist

Todoist is a cross-platform and collaborative task list (todo list) app for individuals and businesses.

8/10

How we calculate ratings →

Handling

Does the policy allow personally-targeted or behavioral marketing? No

10/10

Does the service allow you to permanently delete your personal data? Yes, using an automated mechanism

5/5

Does the service allow third-party access to private personal data? Yes, all parties specified (only to critical service providers)

8/10

This may come in the form of outright data sharing or by using local third-party analytics software (such as Google Analytics, which collects a plethora of user information).

Note that whether the policy allows sharing aggregated user data does not affect this question.

If the personal data is encrypted when it passes through the third-party, it does not count as third-party access (as the data is inaccessible to that party).

If personal data has been made public by, for example, posting it to a blog, it does not count as private personal information (and is therefore not considered by this question).

Score

Yes

The policy allows sharing personal data with third parties (not just critical service providers), and does not explicitly list the third parties.

Yes, all parties specified (including non-critical service providers such as advertisers)

30%

Yes, not all parties specified (but only to critical service providers)

70%

Yes, all parties specified (only to critical service providers)

80%

100%

Citation

Q: How does Doist process data?
A: Doist is considered a Data Processor which means that Doist controls how your user data is processed and is responsible for the data to be processed within GDPR regulations. Although Doist owns the code, databases, and all rights to the Todoist and Twist applications, you retain all rights to your data.
When it’s absolutely necessary, we use GDPR-compliant third party services and hosting partners such as Stripe, AWS and Google G-Suite. In these cases, we take the necessary safeguards to ensure that we are GDPR compliant when sending and receiving data from the third party.

[...]

Q: Do you provide a list of relevant third party services?
A: Yes. When necessary, we use the following GDPR-compliant third party services:

Amazon Web Services
Google Analytics
Zendesk
SendGrid
Mailgun
PayPal
Stripe
Microsoft Azure
Microsoft Visual Studio App Center
Firebase
Baremetrics
MailChimp
CloudBees Rollout

Notes

On their security FAQ (https://get.todoist.help/hc/en-us/articles/360000814029), they mention the other critical service provider

When does the policy allow law enforcement access to personal data? Not specified

0/5

Transparency

Does the policy outline the service's general security practices? Yes

2/3

Score

Somewhat

The policy provides only a very vague overview of its security practices.

30%

Yes

60%

Yes, including audits

"Reviews," "monitoring," etc. also count as audits.

80%

Yes, including independent audits

Independent "reviews," "monitoring," etc. also count as independent audits.

100%

N/A

The service doesn't collect any personal information.

100%

Citation

All data and information transmitted with [the] Service is secured by SSL protocol.

Notes

A more in-depth whitepaper can be found at https://todoist.com/security

Is the policy's history made available? Only the date it was last modified

3/5

Does the policy require users to be notified in case of a data breach? Not necessarily

0/7

Will affected users be notified when the policy is meaningfully changed? Yes

5/5

Collection

Does the service collect personal data from third parties? No

10/10

Is it clear why the service collects the personal data that it does? Yes

10/10

Does the service allow the user to control whether personal data is collected or used for non-critical purposes? N/A (no data used for non-critical purposes)

10/10

Does the policy list the personal data it collects? Yes, exhaustively

10/10

Score

The policy does not claim to not collect personal data, but it also doesn't provide any meaningful insight into the types of personal data it collects.

Only summarily

The policy uses overly vague language to provide a summary of the types of collected personal data.

30%

Yes, generally

All general categories of collected personal data are listed, though not all types of personal data are explicitly mentioned (for example, the list might use a phrase like 'such as' when listing types of personal data).

70%

Yes, exhaustively

All types of collected personal data are listed specifically

100%

N/A (no personal data is collected)

100%

Citation

Q: What types of personal data does Doist collect?
A: When registering for Todoist and Twist you voluntarily give us information such as your name and email address. You can access and update this information at any time in your personal Account Settings.

In addition, when you use our services, you give us the consent to use the following data:

Email
IP address
Device ID
Name and surname (optional, not processed)
Job (optional, not processed)
Phone number (optional, not processed)
VAT ID (optional)
Invoice address (for Premium accounts)

Notes

This is located on the privacy FAQ found at https://get.todoist.help/hc/en-us/articles/360000814029

Last Updated

June 24, 2020

Sources

Source #1 ↗

Contributors

doamatto