Ting

Ting is an American mobile virtual network operator and internet service provider owned by Tucows Inc.

6.9/10

How we calculate ratings →

Handling

Does the policy allow personally-targeted or behavioral marketing? No

10/10

Does the service allow you to permanently delete your personal data? Yes, by contacting someone

3/5

Does the service allow third-party access to private personal data? Yes, not all parties specified (but only to critical service providers)

7/10

This may come in the form of outright data sharing or by using local third-party analytics software (such as Google Analytics, which collects a plethora of user information).

Note that whether the policy allows sharing aggregated user data does not affect this question.

If the personal data is encrypted when it passes through the third-party, it does not count as third-party access (as the data is inaccessible to that party).

If personal data has been made public by, for example, posting it to a blog, it does not count as private personal information (and is therefore not considered by this question).

Score

Yes

The policy allows sharing personal data with third parties (not just critical service providers), and does not explicitly list the third parties.

Yes, all parties specified (including non-critical service providers such as advertisers)

30%

Yes, not all parties specified (but only to critical service providers)

70%

Yes, all parties specified (only to critical service providers)

80%

100%

Citation

We provide your personal information to the shipping company when you purchase a device from us. We also use certain software vendors to manage our customer support, credit card processing, and fraud detection. Our contracts with each of these companies requires them to keep your information safe and secure and not to share the information with anyone other than Ting. We do not sell or share your information with any third-parties so they can market to you.

Notes

The specific shipping company/companies is/are not disclosed

When does the policy allow law enforcement access to personal data? Not specified

0/5

Transparency

Does the policy outline the service's general security practices? Somewhat

1/3

Score

Somewhat

The policy provides only a very vague overview of its security practices.

30%

Yes

60%

Yes, including audits

"Reviews," "monitoring," etc. also count as audits.

80%

Yes, including independent audits

Independent "reviews," "monitoring," etc. also count as independent audits.

100%

N/A

The service doesn't collect any personal information.

100%

Citation

The security of your personal information is important to us. When you provide sensitive information (such as a credit card number) to us, we encrypt the transmission of that information using secure socket layer technology (SSL). We also follow generally-accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Web site, you can contact us at help@ting.com

Is the policy's history made available? Only the date it was last modified

3/5

Does the policy require users to be notified in case of a data breach? Not necessarily

0/7

Will affected users be notified when the policy is meaningfully changed? Yes

5/5

Collection

Does the service collect personal data from third parties? Yes, but for critical data only

7/10

Is it clear why the service collects the personal data that it does? Yes

10/10

Does the service allow the user to control whether personal data is collected or used for non-critical purposes? N/A (no data used for non-critical purposes)

10/10

Does the policy list the personal data it collects? Yes, generally

7/10

Score

The policy does not claim to not collect personal data, but it also doesn't provide any meaningful insight into the types of personal data it collects.

Only summarily

The policy uses overly vague language to provide a summary of the types of collected personal data.

30%

Yes, generally

All general categories of collected personal data are listed, though not all types of personal data are explicitly mentioned (for example, the list might use a phrase like 'such as' when listing types of personal data).

70%

Yes, exhaustively

All types of collected personal data are listed specifically

100%

N/A (no personal data is collected)

100%

Citation

We collect the following personal information from you: Contact Information such as name, email address, mailing address, phone number; Billing Information such as credit card number, and billing address; Unique Identifiers such as user name, account number, and password; Usage activity about how you interact with us such as purchase history, what content you viewed, and which areas of our site you visited; and Information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

Last Updated

May 26, 2021

Sources

Source #1 ↗

Contributors

doamatto