TickTick

TickTick is a cross-platform and collaborative todo list app with time-tracking capabilities.

8.1/10

How we calculate ratings →

Handling

Does the policy allow personally-targeted or behavioral marketing? No

10/10

Does the service allow you to permanently delete your personal data? Yes, using an automated mechanism

5/5

Does the service allow third-party access to private personal data? Yes, all parties specified (only to critical service providers)

8/10

This may come in the form of outright data sharing or by using local third-party analytics software (such as Google Analytics, which collects a plethora of user information).

Note that whether the policy allows sharing aggregated user data does not affect this question.

If the personal data is encrypted when it passes through the third-party, it does not count as third-party access (as the data is inaccessible to that party).

If personal data has been made public by, for example, posting it to a blog, it does not count as private personal information (and is therefore not considered by this question).

Score

Yes

The policy allows sharing personal data with third parties (not just critical service providers), and does not explicitly list the third parties.

Yes, all parties specified (including non-critical service providers such as advertisers)

30%

Yes, not all parties specified (but only to critical service providers)

70%

Yes, all parties specified (only to critical service providers)

80%

100%

Citation

When absolutely necessary, TickTick uses third party services and hosting partners who are also GDPR-compliant, such as AWS, Stripe, and Google. In such instances, we take essential security methods to guarantee that we comply with GDPR when sending and receiving data from third parties.

Notes

This is quoted from a privacy FAQ addendum found at https://support.ticktick.com/hc/en-us/articles/360035545551

When does the policy allow law enforcement access to personal data? Not specified

0/5

Transparency

Does the policy outline the service's general security practices? Yes

2/3

Score

Somewhat

The policy provides only a very vague overview of its security practices.

30%

Yes

60%

Yes, including audits

"Reviews," "monitoring," etc. also count as audits.

80%

Yes, including independent audits

Independent "reviews," "monitoring," etc. also count as independent audits.

100%

N/A

The service doesn't collect any personal information.

100%

Citation

TickTick is built with strong security features that continuously protect your information. SSL protocol secures all data and information transmitted with Service. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we'll notify you and help guide you through steps to stay better protected.

We work hard to protect you and TickTick from unauthorized access, alteration, disclosure, or destruction of information we hold. You can learn more about our security measures from the Security page.

Notes

This security page can be found at: https://ticktick.com/about/security

Is the policy's history made available? Only the date it was last modified

3/5

Does the policy require users to be notified in case of a data breach? Yes, within 72 hours

7/7

Note that all companies operating in the EU are subject to Art. 33 of the GDPR, which requires companies to notify their data protection authority of a data breach within 72 hours of discovering it.

Score

Not necessarily

Yes, eventually

Users will be notified in case of a data breach but within an unspecified amount of time.

70%

Yes, within 72 hours

100%

N/A

The service collects so little personal data that notification would not be possible.

100%

Citation

When a data breach that’s very likely to result in a risk for the rights of our users happened, we would notify you via official notifications or emails within 72 hours of first having become aware of the breach. We will do maximum possible efforts to maintain individuals’ privacy and to keep your data secure.

Notes

This is found on the security whitepaper (which is an addendum to the privacy policy) at https://ticktick.com/about/security

Will affected users be notified when the policy is meaningfully changed? Yes

5/5

Collection

Does the service collect personal data from third parties? Yes, but for critical data only

7/10

Is it clear why the service collects the personal data that it does? Yes

10/10

Score

Somewhat

30%

Mostly

70%

Yes

100%

N/A

The service doesn't collect any personal information.

100%

Citation

We use data to build better services. Your information will not be shared with others and will only be used internally for the purposes described below: We use your information to deliver our services or information you requested, and to process and complete any transactions; We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services - for example, to analyze usage and trends with anonymous user data, and to improve the quality of our service and user experience; TickTick collects email addresses from those who communicate with us via email, as well as information provided through voluntary activities such as site registration or survey participation. We use the information we collect to interact with you directly; We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm TickTick, our users, or the public.

Does the service allow the user to control whether personal data is collected or used for non-critical purposes? N/A (no data used for non-critical purposes)

10/10

Does the policy list the personal data it collects? Yes, generally

7/10

Score

The policy does not claim to not collect personal data, but it also doesn't provide any meaningful insight into the types of personal data it collects.

Only summarily

The policy uses overly vague language to provide a summary of the types of collected personal data.

30%

Yes, generally

All general categories of collected personal data are listed, though not all types of personal data are explicitly mentioned (for example, the list might use a phrase like 'such as' when listing types of personal data).

70%

Yes, exhaustively

All types of collected personal data are listed specifically

100%

N/A (no personal data is collected)

100%

Citation

At the time you register for TickTick, you voluntarily give us information such as your name and email address. You have the access and can update this information under your personal Account Settings at any time. We also collect aggregated, anonymous user data about the use of the app.
[...]
We collect information about the browsers and devices you use to access TickTick. The user data we collect is used to enhance TickTick and the quality of our service. We only collect personal data required to deliver our services, and we only store it to the extent that it is essential to perform these services.
[...]
At the time you register for TickTick, you voluntarily give us information such as your name and email address. You have access and can update this information under your personal Account Settings at any time.
Additionally, we collect information about your activity on our services. You give us your consent when using our services to use the following data: Email; IP address; Device ID; Name and surname (optional, unprocessed); Activity to add to-dos; Your location information when you allow TickTick to access your location for location-based reminders; People with whom you collaborate or share content.

Last Updated

June 24, 2020

Sources

Source #1 ↗

Contributors

doamatto