Soverin

Soverin is a paid email service emphasizing custom domains and privacy.

8.7/10

How we calculate ratings →

Handling

Does the policy allow personally-targeted or behavioral marketing? No

10/10

Does the service allow you to permanently delete your personal data? Yes, using an automated mechanism

5/5

Does the service allow third-party access to private personal data? No

10/10

This may come in the form of outright data sharing or by using local third-party analytics software (such as Google Analytics, which collects a plethora of user information).

Note that whether the policy allows sharing aggregated user data does not affect this question.

If the personal data is encrypted when it passes through the third-party, it does not count as third-party access (as the data is inaccessible to that party).

If personal data has been made public by, for example, posting it to a blog, it does not count as private personal information (and is therefore not considered by this question).

Score

Yes

The policy allows sharing personal data with third parties (not just critical service providers), and does not explicitly list the third parties.

Yes, all parties specified (including non-critical service providers such as advertisers)

30%

Yes, not all parties specified (but only to critical service providers)

70%

Yes, all parties specified (only to critical service providers)

80%

100%

Citation

Soverin will never share your data with third parties, unless we are obligated to do so by law.

When does the policy allow law enforcement access to personal data? Only when required by a court order or subpoena

4/5

Score

Always

This includes cases in which law enforcement either runs the service or has a known backdoor into (or relationship with) the service.

Not specified

When reasonably requested

60%

Only when required by a court order or subpoena

80%

N/A (no personal data to share)

The service would have no personal data to share with law enforcement.

100%

Never (special legal jurisdiction)

The service operates in a jurisdiction in which sharing data with law enforcement is never required.

100%

Citation

Soverin will never share your data with third parties, unless we are obligated to do so by law. Since Soverin is a Dutch company, we will only comply with requests from Dutch authorities and only if such a request complies with all the requirements set by law.

Notes

Open to interpretition.

Transparency

Does the policy outline the service's general security practices? Yes

2/3

Score

Somewhat

The policy provides only a very vague overview of its security practices.

30%

Yes

60%

Yes, including audits

"Reviews," "monitoring," etc. also count as audits.

80%

Yes, including independent audits

Independent "reviews," "monitoring," etc. also count as independent audits.

100%

N/A

The service doesn't collect any personal information.

100%

Citation

The security of your data is extremely important to Soverin. Therefore, we took extensive measures to prevent theft, loss or any other abuse of your data. We encrypt all data connections from and to our email servers. Additionally, we use a so-called ‘supercode’, which will be sent to you when you sign up for our service. This supercode can be used in case you forget your password and don’t have access to the phone you used when you signed up for Soverin. The supercode will enable you to sign in and subsequently alter your password and telephone number.

Is the policy's history made available? Only the date it was last modified

3/5

Does the policy require users to be notified in case of a data breach? Not necessarily

0/7

Will affected users be notified when the policy is meaningfully changed? Yes

5/5

Collection

Does the service collect personal data from third parties? No

10/10

Does the service allow the user to control whether personal data is collected or used for non-critical purposes? N/A (no data used for non-critical purposes)

10/10

Does the policy list the personal data it collects? Yes, exhaustively

10/10

Score

The policy does not claim to not collect personal data, but it also doesn't provide any meaningful insight into the types of personal data it collects.

Only summarily

The policy uses overly vague language to provide a summary of the types of collected personal data.

30%

Yes, generally

All general categories of collected personal data are listed, though not all types of personal data are explicitly mentioned (for example, the list might use a phrase like 'such as' when listing types of personal data).

70%

Yes, exhaustively

All types of collected personal data are listed specifically

100%

N/A (no personal data is collected)

100%

Citation

Mandatory data (this data is necessary in order to provide you with our service)

In order to provide the aforementioned services and to provide you with a Soverin account, we need your phone number.
Once we have your phone number you get to choose your own email address. Depending on the email address you choose, this could be considered personal data.
Soverin provides you with an email service. Therefore we manage your email. However, under no circumstances will we ever look into the content of your emails.
Optional data
Soverin can supply you with a domain name, linked to your email address. Soverin will administer this domain name for you. Depending on the domain name you choose, this can be considered personal data, for example if you choose a domain name that consists of your name (should you wish to register a domain name with your own name in it).

Is it clear why the service collects the personal data that it does? Yes

10/10

Last Updated

June 27, 2020

Sources

Source #1 ↗

Contributors

doamatto