SimpleLogin

SimpleLogin is an open-source email alias solution.

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Handling

Does the policy allow personally-targeted or behavioral marketing? No

10/10

Decided May 18, 2020 (revision history). This question accounts for 12% of the final score.

Possible Options

Yes0/10
Yes, but you can opt-out3.5/10
Yes, but you must opt-in7/10
No10/10

Note

No data is used for marketing purposes

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Does the service allow third-party access to private personal data? Yes, all parties specified (only to critical service providers)

8/10

Decided May 18, 2020 (revision history). This question accounts for 12% of the final score.

This may come in the form of outright data sharing or by using local third-party analytics software (such as Google Analytics, which collects a plethora of user information).

Note that whether the policy allows sharing aggregated user data does not affect this question.

If the personal data is encrypted when it passes through the third-party, it does not count as third-party access (as the data is inaccessible to that party).

If personal data has been made public by, for example, posting it to a blog, it does not count as private personal information (and is therefore not considered by this question).

Possible Options

Yes, not all parties specified0/10
Yes, all parties specified (including non-critical service providers such as advertisers)3/10
Yes, not all parties specified (but only to critical service providers)7/10
Yes, all parties specified (only to critical service providers)8/10
No10/10

Citation

When you pay for a SimpleLogin product, we ask for your credit card or PayPal and billing address. That’s so we can charge you for service, calculate taxes due, and send you invoices. Your credit card is passed directly to our payment processor and doesn’t ever go through our servers.

Currently we rely on Paddle to process credit card and PayPal transactions. Payments via our iOS app are processed by Apple. Anonymous cash, cryptocurrency payments and donations are accepted however.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Does the service allow you to permanently delete your personal data? Yes, using an automated mechanism

5/5

Decided May 18, 2020 (revision history). This question accounts for 6% of the final score.

Even if there is a reasonable delay before the data is fully deleted (as is common), the data still counts as "permanently deleted" and satisfies the parameters for this question.

Possible Options

No0/5
Yes, by contacting someone3/5
Yes, using an automated mechanism5/5
N/A (no personal information collected)5/5

Citation

In SimpleLogin, you have the option to delete your account. Your account along with all your information are deleted immediately in the running database. All your information will be purged from our system in 7 days, including: - our database backups that are kept up to 7 days - our logs that are deleted after 7 days

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When does the policy allow law enforcement access to personal data? Only when required by a court order or subpoena

4/5

Decided May 18, 2020 (revision history). This question accounts for 6% of the final score.

Possible Options

Always0/5
Not specified0/5
When reasonably requested3/5
Only when required by a court order or subpoena4/5
N/A (no personal data to share)5/5
Never (special legal jurisdiction)5/5

Citation

When required under applicable law. If the appropriate law enforcement authorities have the necessary warrant, criminal subpoena, or court order requiring we share data, we have to comply. And unless we’re legally prevented from it, we’ll always inform you when such requests are made. We have never received a such request from the government.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Transparency

Does the policy require users to be notified in case of a data breach? No

0/7

Decided May 18, 2020 (revision history). This question accounts for 8% of the final score.

Note that all companies operating in the EU are subject to Art. 33 of the GDPR, which requires companies to notify their data protection authority of a data breach within 72 hours of discovering it.

Possible Options

No0/7
Yes, eventually5/7
Yes, within 72 hours7/7
N/A (the service collects so little personal data that notification would not be possible)7/7

Note

There is no information provided that they would notify users of such breaches.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Will affected users be notified when the policy is meaningfully changed? Yes

5/5

Decided May 18, 2020 (revision history). This question accounts for 6% of the final score.

Possible Options

No0/5
Yes5/5
N/A (no personal data—or contact information—collected)5/5

Citation

We may update this policy as needed to comply with relevant regulations and reflect any new practices. You can see a history of the changes to our policies on Github. Whenever we make a significant change to our policies, we will also announce them on our company blog.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Is the policy's history made available? Yes, with revisions or a change-log

5/5

Decided May 18, 2020 (revision history). This question accounts for 6% of the final score.

Possible Options

No0/5
Only the date it was last modified3/5
Yes, with revisions or a change-log5/5

Citation

Last updated: April 22, 2020

[...]

You can see a history of the changes to our policies on Github.

Note

The GitHub repo is at https://github.com/simple-login/website

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Does the policy outline the service's general security practices? Yes

2/3

Decided May 18, 2020 (revision history). This question accounts for 4% of the final score.

Possible Options

No0/3
Somewhat1/3
Yes2/3
Yes, including audits2.5/3
N/A (no personal data collected)3/3
Yes, including independent audits3/3

Citation

All data is encrypted via SSL/TLS when transmitted from our servers to your browser. The database backups are also encrypted. Most data are not encrypted while they live in our database (since it needs to be ready to send to you when you need it), but we go to great lengths to secure your data at rest.

Our servers are provided by UpCloud and AWS. We are using datacenters that are located in Germany, Netherlands and France.

For more information on our server security, you can consult our security page.

Note

Their security page (https://simplelogin.io/security/) outlines more in-depth info on all of their security practices and measures.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Collection

Is it clear why the service collects the personal data that it does? Yes

10/10

Decided May 18, 2020 (revision history). This question accounts for 12% of the final score.

This question deals with transparency. Even if the service uses data for reasons that aren't ideal for privacy, provided they list all of those uses, the service can still receive full credit for this question. However, if they are not explicit about their uses (by employing language like "such as"), a lower score is assigned.

Possible Options

No0/10
Somewhat4/10
Mostly7/10
Yes10/10
No personal data is collected10/10

Citation

Identity & access In order to create an account, we require your email address. We also give you the option to add a name and profile picture that displays in our products, but we do not normally look at or access these information. We’ll never sell your personal info to third parties, and we won’t use your name in marketing statements without your permission either.

Billing information When you pay for a SimpleLogin product, we ask for your credit card or PayPal and billing address. That’s so we can charge you for service, calculate taxes due, and send you invoices. Your credit card is passed directly to our payment processor and doesn’t ever go through our servers.

Currently we rely on Paddle to process credit card and PayPal transactions. Payments via our iOS app are processed by Apple. Anonymous cash, cryptocurrency payments and donations are accepted however.

Voluntary correspondence When you write to us with a question or to ask for help, we keep that correspondence, including the email address, so that we have a history of past correspondences to reference if you reach out in the future.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Does the policy list the personal data it collects? Yes, exhaustively

10/10

Decided May 18, 2020 (revision history). This question accounts for 12% of the final score.

All types of collected personal data are listed specifically

Possible Options

No0/10
Only summarily3/10
Yes, generally7/10
Yes, exhaustively10/10
N/A (no personal information is collected)10/10

Citation

Identity & access In order to create an account, we require your email address. We also give you the option to add a name and profile picture that displays in our products, but we do not normally look at or access these information. We’ll never sell your personal info to third parties, and we won’t use your name in marketing statements without your permission either.

Billing information When you pay for a SimpleLogin product, we ask for your credit card or PayPal and billing address. That’s so we can charge you for service, calculate taxes due, and send you invoices. Your credit card is passed directly to our payment processor and doesn’t ever go through our servers.

Currently we rely on Paddle to process credit card and PayPal transactions. Payments via our iOS app are processed by Apple. Anonymous cash, cryptocurrency payments and donations are accepted however.

Voluntary correspondence When you write to us with a question or to ask for help, we keep that correspondence, including the email address, so that we have a history of past correspondences to reference if you reach out in the future.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Does the service collect personal data from third parties? No

10/10

Decided May 18, 2020 (revision history). This question accounts for 12% of the final score.

This includes the use of data brokers and independent verification authorities (such as background check providers).

Possible Options

Yes0/10
Only for critical data7/10
No10/10

Note

Data is not collected from third-parties.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Does the service allow the user to control whether personal data is used or collected for non-critical purposes? N/A (no data used for non-critical purposes)

5/5

Decided May 18, 2020 (revision history). This question accounts for 6% of the final score.

Some services allow users to opt-out or opt-in to of non-critical collection or use of personal data, such as collecting data for personalized advertisements.

Possible Options

No0/5
On an opt-out basis, but only for some non-critical data/uses1.5/5
On an opt-out basis, for all non-critical data/uses3/5
N/A (no data used for non-critical purposes)5/5
On an opt-in basis5/5

Citation

Right to Restrict Processing. This is your right to request restriction of how and why your personal information is used or processed, including opting out of sale of personal information. (Again: we never have and never will sell your personal data).

Note

No data is processed for non-critical purposes.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.



Warnings

SimpleLogin has no warnings published on PrivacySpy. PrivacySpy publishes warnings when it learns a service has announced a data breach or is found misusing user data. If you believe a warning should be published for SimpleLogin, submit one here.


Highlighted Policy Snapshot ALPHA

No highlighted policy snapshot has been created for this privacy policy. To view the policy at its original location, click here.

8.7/10

How we calculate ratings →


Version Added

May 18, 2020

Ratings Updated

May 18, 2020

Warnings

0

Maintained by

doamatto

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