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Padlet

Padlet is a education-oriented document creation and sharing platform.


Handling

Does the policy allow personally-targeted or behavioral marketing? No

10/10

Decided April 21, 2020 (revision history). This question accounts for 12% of the final score.

Possible Options

Yes0/10
Yes, but you can opt-out3.5/10
Yes, but you must opt-in7/10
No10/10

Citation

We do not use your information for marketing.

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Does the service allow third-party access to private personal data? Yes, not all parties specified (but only to critical service providers)

7/10

Decided April 21, 2020 (revision history). This question accounts for 12% of the final score.

This may come in the form of outright data sharing or by using local third-party analytics software (such as Google Analytics, which collects a plethora of user information).

Note that whether the policy allows sharing aggregated user data does not affect this question.

If the personal data is encrypted when it passes through the third-party, it does not count as third-party access (as the data is inaccessible to that party).

If personal data has been made public by, for example, posting it to a blog, it does not count as private personal information (and is therefore not considered by this question).

Possible Options

Yes, not all parties specified0/10
Yes, all parties specified (including non-critical service providers such as advertisers)3/10
Yes, not all parties specified (but only to critical service providers)7/10
Yes, all parties specified (only to critical service providers)8/10
No10/10

Citation

First and foremost, you should know that Padlet does not sell or rent your personal information to any third-party for any purpose.

[...]

We work with many vendors, service providers, and other partners to help us provide the Service by performing tasks on our behalf. These service providers may be located inside or outside of the European Economic Area (“EEA”). We may need to share or provide information (including personal information) to them to help them perform these business functions. E.g.:

  • We use Help Scout to manage customer support requests. We share your name, your email, and your messages with them.
  • We use Honeybadger to notify us when a user encounters an error so we can fix it promptly. We share your device information, IP, and email with them.
  • We use Chargebee to manage billing. They store your name, email, and credit card information.

We use 30-40 different providers to support our operations. These providers have limited access to your personal information to perform these tasks on our behalf, and are contractually bound to protect and use it only for the purpose for which it was disclosed and consistent with this Policy. Padlet has also entered into Data Processing Agreements with parties who process data on our behalf or in connection with the use of the Padlet Service

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Does the service allow you to permanently delete your personal data? Yes, using an automated mechanism

5/5

Decided April 21, 2020 (revision history). This question accounts for 6% of the final score.

Even if there is a reasonable delay before the data is fully deleted (as is common), the data still counts as "permanently deleted" and satisfies the parameters for this question.

Possible Options

No0/5
Yes, by contacting someone3/5
Yes, using an automated mechanism5/5
N/A (no personal information collected)5/5

Citation

You may delete your Account at any time. You can do so from your Account Settings page on the Site or the App or by emailing us at [email protected] If you email us, we may require sufficient identifying information to be able to determine that you own the account.

When you delete your account, we delete:

  • your profile information and any other content you provide in your profile (such as your name, username, password, email address, and profile photos)
  • all the padlets you have created and all the content posted on them, whether or not that content was created by you

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When does the policy allow law enforcement access to personal data? When reasonably requested

3/5

Decided April 21, 2020 (revision history). This question accounts for 6% of the final score.

Possible Options

Always0/5
Not specified0/5
When reasonably requested3/5
Only when required by a court order or subpoena4/5
N/A (no personal data to share)5/5
Never (special legal jurisdiction)5/5

Citation

We may disclose personal information if necessary to comply with the law, such as complying with a subpoena or other legal process. We may need to disclose personal information where, in good faith, we think it is necessary to protect the rights, property, or safety of Padlet, our employees, our community, or others, or to prevent violations of our Terms of Service or other agreements. This includes, without limitation, exchanging information with other companies and organizations for fraud protection or responding to law enforcement and government requests.

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Collection

Is it clear why the service collects the personal data that it does? Mostly

7/10

Decided April 21, 2020 (revision history). This question accounts for 12% of the final score.

This question deals with transparency. Even if the service uses data for reasons that aren't ideal for privacy, provided they list all of those uses, the service can still receive full credit for this question. However, if they are not explicit about their uses (by employing language like "such as"), a lower score is assigned.

Possible Options

No0/10
Somewhat4/10
Mostly7/10
Yes10/10
No personal data is collected10/10

Note

The policy does a generally good job of listing the reason it collects the personal data that it does; it doesn't collect anything that couldn't be reasonably required to operate the service.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Does the policy list the personal data it collects? Yes, generally

7/10

Decided April 21, 2020 (revision history). This question accounts for 12% of the final score.

All general categories of collected personal data are listed, though not all types of personal data are explicitly mentioned (for example, the list might use a phrase like 'such as' when listing types of personal data).

Possible Options

No0/10
Only summarily3/10
Yes, generally7/10
Yes, exhaustively10/10
N/A (no personal information is collected)10/10

Note

The policy does a generally good job of listing all categories of data it collects, with examples. See "Information You Give Us" and "Information We Track Automatically."

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Does the service collect personal data from third parties? Only for critical data

7/10

Decided April 21, 2020 (revision history). This question accounts for 12% of the final score.

For example, a blog providing user avatars or a bank conducting identity verification

This includes the use of data brokers and independent verification authorities (such as background check providers).

Possible Options

Yes0/10
Only for critical data7/10
No10/10

Citation

Padlet provides the ability to log in to the Service using your Google, Facebook, or Microsoft account. If you authenticate yourself using any of these services, you grant us access to your email address, and, if available, your name, photo, and username associated with them. We do not receive your password.

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Does the service allow the user to control whether personal data is used or collected for non-critical purposes? N/A (no data used for non-critical purposes)

5/5

Decided April 21, 2020 (revision history). This question accounts for 6% of the final score.

Some services allow users to opt-out or opt-in to of non-critical collection or use of personal data, such as collecting data for personalized advertisements.

Possible Options

No0/5
On an opt-out basis, but only for some non-critical data/uses1.5/5
On an opt-out basis, for all non-critical data/uses3/5
N/A (no data used for non-critical purposes)5/5
On an opt-in basis5/5

Note

The policy does not specify any non-critical uses of personal data.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Transparency

Does the policy require users to be notified in case of a data breach? Yes, eventually

5/7

Decided April 21, 2020 (revision history). This question accounts for 8% of the final score.

Users will be notified in case of a data breach, but within an unspecified amount of time.

Note that all companies operating in the EU are subject to Art. 33 of the GDPR, which requires companies to notify their data protection authority of a data breach within 72 hours of discovering it.

Possible Options

No0/7
Yes, eventually5/7
Yes, within 72 hours7/7
N/A (the service collects so little personal data that notification would not be possible)7/7

Citation

If we learn of a security breach, we will attempt to notify you electronically (subject to any applicable laws) so that you can take appropriate protective steps; for example, we may post a notice on our Site or elsewhere on the Service, and email to your email address on file. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Will affected users be notified when the policy is meaningfully changed? Yes

5/5

Decided April 21, 2020 (revision history). This question accounts for 6% of the final score.

Possible Options

No0/5
Yes5/5
N/A (no personal data—or contact information—collected)5/5

Citation

We may amend this Privacy Policy from time to time. In case of major changes, we will notify users by email addresses provided to us.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Is the policy's history made available? Only the date it was last modified

3/5

Decided April 21, 2020 (revision history). This question accounts for 6% of the final score.

Possible Options

No0/5
Only the date it was last modified3/5
Yes, with revisions or a change-log5/5

Note

The last modified date is listed at the top of the privacy policy.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Does the policy outline the service's general security practices? Yes, including audits

2.5/3

Decided April 21, 2020 (revision history). This question accounts for 4% of the final score.

"Reviews," "monitoring," etc. also count as audits.

Possible Options

No0/3
Somewhat1/3
Yes2/3
Yes, including audits2.5/3
N/A (no personal data collected)3/3
Yes, including independent audits3/3

Citation

The security of your personal information is important to us. We maintain administrative, technical and physical safeguards to protect against loss, theft, unauthorized use, disclosure, or retrieval of personal information. In particular:

  • We perform application security testing; penetration testing; conduct risk assessments; and monitor compliance with security policies
  • We periodically review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems
  • We continually develop and implement features to keep your personal information safe
  • When you enter any information anywhere on the Service, we encrypt the transmission of that information using secure socket layer technology (SSL/TLS) by default
  • We ensure passwords are stored and transferred securely using encryption and salted hashing
  • The Service is hosted on servers at a third-party facility, with whom we have a contract providing for enhanced security measures. For example, personal information is stored on a server equipped with industry standard firewalls. In addition, the hosting facility provides a 24x7 security system, video surveillance, intrusion detection systems and locked cage areas
  • We operate a ‘bug bounty’ security program to encourage an active community of third-party security researchers to report any security bugs to us *We restrict access to personal information to authorized Padlet employees, agents or independent contractors who need to know that information in order to process it for us, and who are subject to strict confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations *We require subprocessors to comply with security requirements via separate data processing agreements

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Warnings

Padlet has no warnings published on PrivacySpy. PrivacySpy publishes warnings when it learns a service has announced a data breach or is found misusing user data. If you believe a warning should be published for Padlet, submit one here.


Highlighted Policy Snapshot ALPHA

No highlighted policy snapshot has been created for this privacy policy. To view the policy at its original location, click here.

7.8/10

How we calculate ratings →


Version Added

April 21, 2020

Ratings Updated

April 21, 2020

Warnings

0

Maintained by

Miles

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