You have the option of registering on our websites by entering personal data. The respective input mask used for registration determines what personal data will be transmitted to us. The personal data entered by you will be collected and stored exclusively for internal use and for your own purposes.
When you register on our internet pages, the IP address assigned by your internet service provider (ISP) as well as the date and time of the registration are stored. This data is stored because this is the only way to prevent misuse of our services and, if necessary, to enable us to investigate criminal offences committed. In this respect, the storage of this data is necessary to protect the data processing controller. This data will fundamentally not be shared with third parties unless required by law or for the purpose of criminal prosecution.
Your registration with voluntary disclosure of personal data lets us offer your content or services that can only be offered to registered users due to the nature of the matter. Registered persons are free to modify the personal data provided during registration at any time or to have it completely erased from the database of the data processing controller.
If requested, we will inform you at any time about what personal data concerning you is stored by us. Furthermore, we will rectify or erase personal data if requested or instructed by the Data Subject if there are no legal duties to store such data. In this context, our customer support staff are available as contacts.
Due to legal regulations, the websites of Heinlein Support GmbH contain information that enables rapid electronic contact with our company and direct communication with us, which also includes a general address for so-called electronic mail (email address). If you contact us by email or via a contact form, the personal data transmitted by you will be stored automatically. Such personal data transmitted by you to us on a voluntary basis will be stored for the purposes of processing or contacting you. This personal data will not be shared with third parties.
We offer you the opportunity to leave individual comments or individual contributions on our blog or in our user forum located on our websites. A blog or user forum is a portal on a website, usually open to the public, in which one or more people who are called bloggers or web bloggers can post articles or write down thoughts in so-called blog posts. Comments can usually be made by third parties at the blog posts.
If you leave a comment in our blog or user forum, not only the comments you leave will be saved and published, but also information about the time you made the comment and your chosen user name (pseudonym). The IP address assigned by your internet service provider (ISP) is also logged. This IP address is stored for security reasons and in case the Data Subject violates the rights of third parties or posts illegal content by submitting a comment. The storage of this personal data is therefore in our interest, so that we can clear ourselves of any liability in the event of a violation of the law. The personal data collected will not be disclosed to third parties, unless such disclosure is required by law or serves the legal defence of the data processing controller.