In order to provide you with convenient access to our service and information about your account and services relating to the HDtracks Digital Store, we collect the following information:
Registration. In order to use our Digital Store and/or to sign up for our emailing list, you must provide us with certain personal information. Prior to purchasing downloads for the first time, you will be required to register and create an account with HDtracks ("HDtracks Account"). When you create your HDtracks Account, you will be required to provide a login name and password and your name, address and email address. You may also be asked to provide us with additional information, such as your age, gender, and other personal information about yourself or your family. We do NOT retain your credit card information. You may also be asked to provide us with additional information, such as your age, occupation, and internet service provider, but such information is not required.
Once you have registered with us, we may also collect other information about you, including your transactions with us, your service usage patterns, such as the pages on the HDtracks.com Website you have visited, searches you have conducted on our site and the amount of time you have spent on our Website. If you contact us, we may keep a record of your correspondence. If you have registered with us, we may collect information about what music files you possess on the PC you use to sign up with our service and any other PC's networked to that PC. We may also collect information regarding where you obtained that music. We may collect information concerning the bit rate of the encode of music files contained on your PC and/or any PC connected to that PC or mobile device.
Promotions. As part of the process to create a HDtracks Account or to participate in certain promotions offered by HDtracks such as entering sweepstakes, contests, surveys, newsletters, etc., in addition to name, address, and email address, you may be asked to provide certain information which, by itself, does not personally identify you. For example, you may be asked to provide information concerning your music or other entertainment preferences, purchasing habits, and the like. HDtracks may request this information in order to enhance your experience by understanding you better and to also make you aware of new services, programs or offers in which you may be interested.
Visiting the Site. We keep track of the domains from which people visit our Website, www.HDtracks.com. We may track the country or zip code of visitors to our Website and of those downloading or attempting to download products from our Digital Store. We analyze this data for trends and statistics, and for federal export law compliance when required. This information is analyzed at an aggregate level and is not considered personally identifiable. We may also collect statistical data on all users of our Website, including: the Internet Protocol (IP) address of the user's computer, the referring URL, if any, and the browser software identification. Certain referring URLs and IP addresses may contain or suggest personally identifiable information.
Forums and Chat Rooms. If you choose to post messages to our message boards, forums, or chat rooms or other message areas or leave feedback for other users, we may collect or track that information. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems, and as otherwise permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
Mailing Lists. In order to keep you informed about our services, we may send e-mails and announcements that are needed for the administration of our Website and service. We also give our users the option of joining our mailing list to receive additional information about our Website, services and offers.