Esri

Esri is a global GIS mapping and spatial analysis provider.

3.5/10

How we calculate ratings →

Handling

Does the policy allow personally-targeted or behavioral marketing? Yes, but you may opt-out

4/10

Does the service allow you to permanently delete your personal data? Yes, using an automated mechanism

5/5

Does the service allow third-party access to private personal data? Yes

0/10

This may come in the form of outright data sharing or by using local third-party analytics software (such as Google Analytics, which collects a plethora of user information).

Note that whether the policy allows sharing aggregated user data does not affect this question.

If the personal data is encrypted when it passes through the third-party, it does not count as third-party access (as the data is inaccessible to that party).

If personal data has been made public by, for example, posting it to a blog, it does not count as private personal information (and is therefore not considered by this question).

Score

Yes

The policy allows sharing personal data with third parties (not just critical service providers), and does not explicitly list the third parties.

Yes, all parties specified (including non-critical service providers such as advertisers)

30%

Yes, not all parties specified (but only to critical service providers)

70%

Yes, all parties specified (only to critical service providers)

80%

100%

Citation

We use third parties such as a credit card processing company to bill customers for services, an email service provider to send out emails on our behalf, or technical service providers for customer support. When you sign up for our services, we will share your personal information only as necessary for the third party to provide that service. In addition, Esri may share your personal information within your organization, with third parties such as an Esri distributor, affiliate, or service provider within or outside the United States.

When does the policy allow law enforcement access to personal data? When reasonably requested

3/5

Score

Always

This includes cases in which law enforcement either runs the service or has a known backdoor into (or relationship with) the service.

Not specified

When reasonably requested

60%

Only when required by a court order or subpoena

80%

N/A (no personal data to share)

The service would have no personal data to share with law enforcement.

100%

Never (special legal jurisdiction)

The service operates in a jurisdiction in which sharing data with law enforcement is never required.

100%

Citation

Esri will disclose your personal information when required to do so by law or in the good faith belief that such action is necessary to (1) conform to legal requirements, such as to comply with a subpoena or valid national security or law enforcement requests, or prevent fraud or imminent harm or, (2) protect and defend the rights or property of Esri.

Transparency

Does the policy outline the service's general security practices? Somewhat

1/3

Score

Somewhat

The policy provides only a very vague overview of its security practices.

30%

Yes

60%

Yes, including audits

"Reviews," "monitoring," etc. also count as audits.

80%

Yes, including independent audits

Independent "reviews," "monitoring," etc. also count as independent audits.

100%

N/A

The service doesn't collect any personal information.

100%

Citation

Esri maintains reasonable and appropriate security measures to protect EU, United Kingdom or Swiss Personal Data from loss, misuse, unauthorized access, disclosure, alteration, or destruction in accordance with the Privacy Shield. When you make a purchase through our website and sensitive information (such as login credentials or billing information) is entered, Esri encrypts the transmission of that information using transport layer security (TLS).

Is the policy's history made available? Only the date it was last modified

3/5

Does the policy require users to be notified in case of a data breach? Not necessarily

0/7

Will affected users be notified when the policy is meaningfully changed? No

0/5

Collection

Does the service collect personal data from third parties? Yes

0/10

Is it clear why the service collects the personal data that it does? Mostly

7/10

Score

Somewhat

30%

Mostly

70%

Yes

100%

N/A

The service doesn't collect any personal information.

100%

Citation

The personal information we collect is used by Esri and its service providers to:

Complete transactions, ensure appropriate legal use of licensed Esri software and service

Allow access to special services or other features

Analyze and resolve website and application problems, conduct market research and implement marketing strategies

Process orders and register software, data, or services

Provide notification to licensees about updates to Esri's and our affiliates' software, data, and services

Send marketing materials, Esri User Conference information, and newsletters

Respond to customer service requests and help provide technical and product support.

Notes

The privacy policy lists the purposes for which data is collected, however it is unclear what data is used for what purpose and why.

Does the service allow the user to control whether personal data is collected or used for non-critical purposes? On an opt-out basis, but only for some non-critical data/uses

3/10

Does the policy list the personal data it collects? Yes, generally

7/10

Score

The policy does not claim to not collect personal data, but it also doesn't provide any meaningful insight into the types of personal data it collects.

Only summarily

The policy uses overly vague language to provide a summary of the types of collected personal data.

30%

Yes, generally

All general categories of collected personal data are listed, though not all types of personal data are explicitly mentioned (for example, the list might use a phrase like 'such as' when listing types of personal data).

70%

Yes, exhaustively

All types of collected personal data are listed specifically

100%

N/A (no personal data is collected)

100%

Citation

Personal information is information that can potentially identify you as a specific individual. It includes your name, company name, address, telephone number, email address, IP address, location, and billing information.

We, and our partners, use cookies and similar technologies to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole.

We, and our third-party tracking-utility partner, gather certain information automatically and store it in log files. This information includes the internet protocol (IP) address, browser type, internet service provider (ISP), and clickstream data.

Notes

The policy lists most types and details of data collected but uses phrases like "such as", so the list is not exhaustive.

Last Updated

June 29, 2020

Sources

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Contributors

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