eBay

eBay is an online retailer and auction site where users both buy and sell products.

4.2/10

How we calculate ratings →

Handling

Does the policy allow personally-targeted or behavioral marketing? Yes, but you may opt-out

4/10

Does the service allow you to permanently delete your personal data? Yes, by contacting someone

3/5

Does the service allow third-party access to private personal data? Yes

0/10

This may come in the form of outright data sharing or by using local third-party analytics software (such as Google Analytics, which collects a plethora of user information).

Note that whether the policy allows sharing aggregated user data does not affect this question.

If the personal data is encrypted when it passes through the third-party, it does not count as third-party access (as the data is inaccessible to that party).

If personal data has been made public by, for example, posting it to a blog, it does not count as private personal information (and is therefore not considered by this question).

Score

Yes

The policy allows sharing personal data with third parties (not just critical service providers), and does not explicitly list the third parties.

Yes, all parties specified (including non-critical service providers such as advertisers)

30%

Yes, not all parties specified (but only to critical service providers)

70%

Yes, all parties specified (only to critical service providers)

80%

100%

Citation

"We process your personal data for various purposes and pursuant to various legal bases. We process your personal data primarily to provide and improve our Services, to provide you with a personalized user experience on this website, to contact you about your eBay account and our Services, to provide customer service, to provide you with personalized advertising and marketing communications, and to detect, prevent, mitigate and investigate fraudulent or illegal activity. We also share your information with third parties for these purposes."

When does the policy allow law enforcement access to personal data? When reasonably requested

3/5

Score

Always

This includes cases in which law enforcement either runs the service or has a known backdoor into (or relationship with) the service.

Not specified

When reasonably requested

60%

Only when required by a court order or subpoena

80%

N/A (no personal data to share)

The service would have no personal data to share with law enforcement.

100%

Never (special legal jurisdiction)

The service operates in a jurisdiction in which sharing data with law enforcement is never required.

100%

Citation

"Where necessary, we transmit your personal data to processors and the following recipients for one or several of the purposes described above [...] Law enforcement agencies, courts, government agencies or public authorities, intergovernmental or supranational bodies..."

Transparency

Does the policy outline the service's general security practices? Somewhat

1/3

Score

Somewhat

The policy provides only a very vague overview of its security practices.

30%

Yes

60%

Yes, including audits

"Reviews," "monitoring," etc. also count as audits.

80%

Yes, including independent audits

Independent "reviews," "monitoring," etc. also count as independent audits.

100%

N/A

The service doesn't collect any personal information.

100%

Citation

"We protect your personal data through technical and organizational security measures to minimize risks associated with data loss, misuse, unauthorized access and unauthorized disclosure and alteration. To this end we use firewalls and data encryption, for example, as well as physical access restrictions for our data centers and authorization controls for data access."

Is the policy's history made available? Yes, with revisions or a changelog

5/5

Does the policy require users to be notified in case of a data breach? Not necessarily

0/7

Will affected users be notified when the policy is meaningfully changed? Yes

5/5

Collection

Does the service collect personal data from third parties? Yes

0/10

Is it clear why the service collects the personal data that it does? Mostly

7/10

Does the service allow the user to control whether personal data is collected or used for non-critical purposes? On an opt-out basis, but only for some non-critical data/uses

3/10

Does the policy list the personal data it collects? Yes, generally

7/10

Score

The policy does not claim to not collect personal data, but it also doesn't provide any meaningful insight into the types of personal data it collects.

Only summarily

The policy uses overly vague language to provide a summary of the types of collected personal data.

30%

Yes, generally

All general categories of collected personal data are listed, though not all types of personal data are explicitly mentioned (for example, the list might use a phrase like 'such as' when listing types of personal data).

70%

Yes, exhaustively

All types of collected personal data are listed specifically

100%

N/A (no personal data is collected)

100%

Notes

While the "What personal data we collect and process" section is very specific, it is nonetheless filled with phrases like "such as," making it a general description, not an exhaustive one.

Last Updated

May 26, 2021

Sources

Source #1 ↗

Contributors

milesmcc