7digital US
7digital is a music downloading service.
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Current third parties engaged by 7digital are 'Google Analytics Solutions' https://www.google.com/analytics.
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You have the right to choose whether your personal data is processed for marketing or promotional purposes by us and/or any third parties. At present 7digital does not use your personal data for marketing and we would inform you if we did intend to use your personal data ourselves or transfer it to a third party for marketing purposes so as to give you the opportunity to exercise your right to prevent such processing . Regardless of our non-marketing approach we may still send you non-promotional emails such as emails about your account or our ongoing relations.
Even if there is a reasonable delay before the data is fully deleted (as is common), the data still counts as "permanently deleted" and satisfies the parameters for this question.
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You may access, update and correct your account information and account preferences at any time by logging onto your account and updating your information and preferences. If you would like us to deactivate your account, please just let us know but note that we may retain certain information as required by law or for legitimate business purposes, please see section 6 'Your Rights'. If you wish us to permanently delete your account and personal information, please just let us know.
This may come in the form of outright data sharing or by using local third-party analytics software (such as Google Analytics, which collects a plethora of user information).
Note that whether the policy allows sharing aggregated user data does not affect this question.
If the personal data is encrypted when it passes through the third-party, it does not count as third-party access (as the data is inaccessible to that party).
If personal data has been made public by, for example, posting it to a blog, it does not count as private personal information (and is therefore not considered by this question).
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Third Parties and Partner Stores that we contract with to provide our services to you may require us to share your information (and associated identifiable website and/or app usage data) and such third parties may be located inside or outside of the European Economic Area ("EEA"). Third parties include our Partner Stores (who will also act as Data Controller with 7digital and use of their service will be subject to their own terms of service and privacy policy), suppliers and third party sub contractors who perform services for us (including data storage, security and technical testing and analysis, sales, marketing, fraud investigations and payment collection) based on our instructions. These third parties have limited access to your information to perform these tasks on our behalf, and are contractually bound to protect and to use it only for the purposes for which it was disclosed and consistent with this Privacy Policy.
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Compliance with Laws, Responding to Legal Requests, Preventing Harm and Protection of our Rights may require 7digital to disclose your personal information to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so to:
Comply with our legal obligations and legal processes.
Respond to claims asserted against us.
Respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other infringing activity.
Enforce our terms of service and other agreements.
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7digital has implemented and continues to implement and update technical and physical security features and measures, as well as strict internal administrative guidelines to safeguard the privacy of your personal data from unauthorised access, loss, destruction, or improper use. Some of the safeguards we employ are data encryption, and information access controls. We will continue to enhance our security procedures as new technology becomes available. While we make every effort to ensure that your information is secure on our system, no data transmission over the internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
You are responsible for maintaining the confidentiality of your password. You may have a payment method stored with the Payment Controller or, and if your password is used by a third party (whether or not authorised) the third party will be able to make purchases with that payment method. You will be fully liable for any actions made with your account details where you have not kept your password secure. 7digital advises you to change your password frequently and to always keep it secure.
If you know or suspect unauthorised use of your 7digital account or any other breach of security please contact us at the Contact Us section below. In no event will 7digital be liable for any indirect or consequential loss or damage resulting from the disclosure of your user information.
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Effective from 14th August 2019.
Note that all companies operating in the EU are subject to Art. 33 of the GDPR, which requires companies to notify their data protection authority of a data breach within 72 hours of discovering it.
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This policy doesn't require the service to notify users of data breaches
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We reserve right to modify this Privacy Policy at any time. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on this page and update the “Last Updated” date at the top of this Privacy Policy. We may also notify you of any update by email. Where required we may seek your appropriate consent prior to implementing any new changes to this Privacy Policy or any other amendment to our terms of service. If you disagree with the revised Privacy Policy, you may cancel your account with us. If you do not cancel your account your continued access to or use of the 7digital Store will be subject to the revised Privacy Policy.
This includes the use of data brokers and independent verification authorities (such as background check providers).
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Information from third parties may be provided to 7digital if you use any of the other websites we operate or the other services we support including Partner Stores that we power by way of music supply and operation. We are also working closely with other third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, analytics providers, credit reference agencies) and may receive information about you, including but not limited to demographic information, from them. We do not control, supervise or respond to how the third parties providing your information process your personal data and any information requests should be directed to such third parties.
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We use, store, and process your information and information that we receive from other sources to monitor and improve the performance of the 7digital Store and to comply with our legal obligations. The information we collect from you is generally stored and analysed on an aggregated basis.
To provide, improve, and develop the 7digital Service certain information on search criteria and results, listening and purchase history may be used to provide aggregated trend analysis for 7digital's own use. We will principally use your information to provide you with the information, products and services that you request from us and to perform our services as follows:
To operate, protect, improve, and optimize the 7digital Store experience, such as by performing analytics and conducting research as to our and our Partner Stores performance.
Provide our customer services.
Send you service or support messages, updates, security alerts, and account notifications that will affect your ongoing use of the service we will communicate with you via your email address.
We may use your email address to send you service announcements, and to ensure that content from our website or apps is presented in the most effective manner for your use.
To personalize and customize your experience such as music recommendations.
We process this information given our legitimate interest in improving the 7digital Store and where necessary for the adequate performance of the contract with you.
Create and maintaining a trusted and safer environment for security reasons some information may also be logged and kept for our internal security audit log, which may be linked to your IP address. Third party music rightsholders also require us to tailor our product offering depending on where you are based. Your information will be used to:
Detect and prevent fraud, abuse, security incidents, and other harmful activity.
Conduct security investigations and risk assessments by way of a instigating a fraud score.
Comply with our legal obligations.
Resolve any disputes with any of our music rightsholders and enforce our agreements with third parties.
Enforce our Terms of Service and other policies.
We process this information given our legitimate interest in protecting the 7digital Store, to measure the adequate performance of our contract with you, and to comply with applicable laws.
Provide a personalised service we may use information that we have collected about you to:
Tailor our music intelligence services, to make suggestions and recommendations to you and other users of our website or apps about goods or services we offer that may interest you or them.
If you have signed up to receive newsletters we will send information about music releases we feel may interest you.
If you enter a competition, information you provide may be used to contact you about competition results, and where you have consented, further marketing purposes as notified at the time of data collection. We may also notify you that your personal information will be shared with specified third parties or Partner Stores.
We will process your personal information for the purposes listed in this section either with your explicit consent or otherwise given our legitimate interest in suggesting products that may be of interest to you. You can opt-out of receiving newsletter communications from us by following the unsubscribe instructions included in our email communications from 7digital Store or by clicking the link provided at section 6 of this Privacy Policy.
How the Payment Controller uses your Information is principally dealt with by them to facilitate the purchase of your music via the 7digital Store and is processed by the Payment Controller to:
Detect and prevent fraud, abuse, security incidents, and other harmful activity.
Conduct security investigations and risk assessments.
Conduct checks against databases and other information sources.
Comply with their legal obligations (such as anti-money laundering regulations).
Enforce the payment terms and other payment policies.
For further information about the Payment Controller and how they use your information please back to section 1 of this Privacy Policy.
Some services allow users to opt-out or opt-in to of non-critical collection or use of personal data, such as collecting data for personalized advertisements.
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You can opt-out of receiving newsletter communications from us by following the unsubscribe instructions included in our email communications from 7digital Store or by clicking the link provided at section 6 of this Privacy Policy.
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Where you have provided your consent to any of the processing of your personal information by 7digital you may withdraw your consent at any time by either contacting us at help@7digital.com, specifying which consent you are withdrawing, by opting out where indicated on any email bulletins you receive or if you wish to unsubscribe to our newsletters by clicking here.
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Information You Give to Us that is necessary for your use of the 7digital Store. We collect from you the following personal information when you use the 7digital Store which is necessary for the performance of the contract between you and 7digital to allow us to comply with our legal obligations; without this information we will not be able to provide you with our services. The information we ask for and collect from you is as follows:-
If you register for an account with 7digital you will be asked to provide basic information such as your email address.
Other Information you may choose to give us in order to obtain a better experience with 7digital. Any additional personal information will be processed based on your consent only. The circumstance in which you may want to provide us with this information is:-
If you enter a competition, you may be required to provide information such as your name, email address and/or address.
If you signed up to our newsletters then we collect information such as your first name, last name and email address to keep in contact with you as well as any other information you choose to provide.
Information to make payment will be directly inputted by you to our third party payment service PayPal (the "Payment Controller"). More information about the Payment Controller and its privacy policy can be found by clicking on the following links: https://www.paypal.com/gb/webapps/mpp/ua/privacy-full. The Payment Controller requires the information from you as described below, as it is necessary to comply with applicable law (such as fraud checks and territory restrictions from our third party rightsholders). If you do not provide this information you will not be able to make your purchase:
Payment Information that the Payment Controller requires when you make a purchase from the 7digital Store is financial information like your bank account or credit card information to process payments and comply with applicable law. The Payment Controller may also require other authentication information such as your date of birth, your address, email address, phone number and other information in order to verify your identity to provide their payment services to you, and to comply with applicable law.
Information may be automatically collected from your use of the 7digital store as is necessary for the performance of the contract between you and 7digital and third party providers, (such as the record labels), of the music that you listen to. We may also have to comply with legal obligations but, most importantly it allows us to provide you with a good online experience. We (or a third party service provider acting on our behalf) may be using web beaconing technology to facilitate information tracking, and/or utilise 'local storage' to store your user preferences. For more details please see 'Other Important Information'. The type of information we automatically collect and why it is required is as follows:
Geo-location Information about your precise or approximate location as determined through data such as your IP address or device location is collected before you proceed to make payment through the 7digital Store with the Payment Controller. We require this information as not all music products are available in every territory as determined by the third party rightsholders who rely upon us to ensure their music is not made available where they have not permitted its exploitation.
Usage Information is collected about you from your web browser or from interactions with our apps, products and services, such as the full Uniform Resource Locators (URL) clickstream to, through and from the 7digital Store (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages of information, page interaction information and methods used to browse away from a page.
Log Data and Device Information is gathered such as date, time, connection speed, IP address, device location, browser type and version, operating system and platform. That information includes, among other things: details about how you’ve used the 7digital Store (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the 7digital Store.
Cookies and Similar Technologies are used by 7digital such as web beacons, pixels, and mobile identifiers to facilitate information tracking and/or utilise ‘local storage’ to store your user preferences. We may also engage others to track your behaviour on our behalf. For more detailed information on the cookies and other online tracking tools we use and the purposes for which we use them see our Cookie Policy.
Payment Information given over to the Payment Controller is also in part collected through the 7digital Store, including the payment method used, date and time, payment amount, PayPal username as relevant to your payment method to establish your country of origin and other related transaction details. This information is necessary for us to comply with our legal obligations to third party rightsholders of the music supplied and to facilitate fraud checks and to allow the provision of the Music Services.
Information from third parties may be provided to 7digital if you use any of the other websites we operate or the other services we support including Partner Stores that we power by way of music supply and operation. We are also working closely with other third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, analytics providers, credit reference agencies) and may receive information about you, including but not limited to demographic information, from them. We do not control, supervise or respond to how the third parties providing your information process your personal data and any information requests should be directed to such third parties.
If you require further information about the third parties used by 7digital please see section 3 below.
Last Updated
May 26, 2021
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