Qobuz

Qobuz is a French commercial music streaming and downloading service.

This page is not published. While you can access it via its direct link, it is not yet displayed on the website.

Transparency

Does the policy require users to be notified in case of a data breach? No

0/7

Decided May 19, 2020 (revision history). This question accounts for 8% of the final score.

Note that all companies operating in the EU are subject to Art. 33 of the GDPR, which requires companies to notify their data protection authority of a data breach within 72 hours of discovering it.

Possible Options

No0/7
Yes, eventually5/7
Yes, within 72 hours7/7
N/A (the service collects so little personal data that notification would not be possible)7/7

Note

The policy doesn't require the service to disclose data breaches

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Will affected users be notified when the policy is meaningfully changed? No

0/5

Decided May 19, 2020 (revision history). This question accounts for 6% of the final score.

Possible Options

No0/5
Yes5/5
N/A (no personal data—or contact information—collected)5/5

Note

There isn't a requirement to disclose changes to the policy.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Is the policy's history made available? No

0/5

Decided May 19, 2020 (revision history). This question accounts for 6% of the final score.

Possible Options

No0/5
Only the date it was last modified3/5
Yes, with revisions or a change-log5/5

Note

There is no date or changelog.

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Does the policy outline the service's general security practices? Somewhat

1/3

Decided May 19, 2020 (revision history). This question accounts for 4% of the final score.

The policy provides only a very vague overview of its security practices.

Possible Options

No0/3
Somewhat1/3
Yes2/3
Yes, including audits2.5/3
N/A (no personal data collected)3/3
Yes, including independent audits3/3

Citation

With regards to the risks that data processing presents, Xandrie takes appropriate measures to maintain security and confidentiality of your personal data, in particular to prevent data from being destroyed, distorted or accessed by unauthorised third parties.

Xandrie chooses subcontractors and service providers with high security standards.

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Collection

Is it clear why the service collects the personal data that it does? Yes

10/10

Decided May 19, 2020 (revision history). This question accounts for 12% of the final score.

This question deals with transparency. Even if the service uses data for reasons that aren't ideal for privacy, provided they list all of those uses, the service can still receive full credit for this question. However, if they are not explicit about their uses (by employing language like "such as"), a lower score is assigned.

Possible Options

No0/10
Somewhat4/10
Mostly7/10
Yes10/10
No personal data is collected10/10

Citation

Personal data collected by Xandrie is used determinately, explicitly and legitimately.

On the basis of a contract signed with you or with pre-contractual measures taken at your request, Xandrie carries out the following processing operations: - Subscriptions to Xandrie products and services; - Management of your commercial and contractual relations with Xandrie in the context of your subscriptions - Invoices and payments

On the basis of a legitimate interest pursued by Xandrie, the following processing operations will be carried out so as to: - improve our products and services according to problems reported by you; - tailor the service towards your tastes as part of your subscription, according to your preferences; - manage any complaints

On the basis of a legitimate interest pursued by Xandrie, or your consent where it is required, Xandrie uses processing for the following: - Commercial development - Information on the products and services offered by Xandrie - Audience analytics (statistics and audience analysis)

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Does the policy list the personal data it collects? Only summarily

3/10

Decided May 19, 2020 (revision history). This question accounts for 12% of the final score.

The policy uses overly vague language to provide a summary of the types of collected personal data.

Possible Options

No0/10
Only summarily3/10
Yes, generally7/10
Yes, exhaustively10/10
N/A (no personal information is collected)10/10

Citation

The following categories of personal data are mainly collected in the context of your contractual or commercial relation to Xandrie:

  • declarative personal data (data actively given by you, for example while filling in a subscription form for one of our services)
  • personal data related to your use of Xandrie’s products and services (such as data collected by cookies on our websites)
  • personal data provided by a third party (provided that the third party has obtained your prior consent to share your data with Xandrie) personal data inferred or calculated by Xandrie

Conditions relating to cookies or connection tracers can be found in our cookies policy

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Does the service collect personal data from third parties? Yes

0/10

Decided May 19, 2020 (revision history). This question accounts for 12% of the final score.

This includes the use of data brokers and independent verification authorities (such as background check providers).

Possible Options

Yes0/10
Only for critical data7/10
No10/10

Citation

The following categories of personal data are mainly collected in the context of your contractual or commercial relation to Xandrie: personal data provided by a third party (provided that the third party has obtained your prior consent to share your data with Xandrie)

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Does the service allow the user to control whether personal data is used or collected for non-critical purposes? No

0/5

Decided May 19, 2020 (revision history). This question accounts for 6% of the final score.

Some services allow users to opt-out or opt-in to of non-critical collection or use of personal data, such as collecting data for personalized advertisements.

Possible Options

No0/5
On an opt-out basis, but only for some non-critical data/uses1.5/5
On an opt-out basis, for all non-critical data/uses3/5
N/A (no data used for non-critical purposes)5/5
On an opt-in basis5/5

Note

There is no mention of opting out of non-critical usage

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Handling

Does the policy allow personally-targeted or behavioral marketing? Yes

0/10

Decided May 19, 2020 (revision history). This question accounts for 12% of the final score.

Possible Options

Yes0/10
Yes, but you can opt-out3.5/10
Yes, but you must opt-in7/10
No10/10

Citation

Xandrie analyses data related to the subscriber's use of the service in order to tailor the service to the subscriber (modification of the layout or appearance of the pages on which he or she navigates).

Note

It is not used outside of the service, according to the policy

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Does the service allow third-party access to private personal data? Yes, not all parties specified

0/10

Decided May 19, 2020 (revision history). This question accounts for 12% of the final score.

The policy allows sharing personal data with third-parties (not just critical service providers), and does not explicitly list the third-parties.

This may come in the form of outright data sharing or by using local third-party analytics software (such as Google Analytics, which collects a plethora of user information).

Note that whether the policy allows sharing aggregated user data does not affect this question.

If the personal data is encrypted when it passes through the third-party, it does not count as third-party access (as the data is inaccessible to that party).

If personal data has been made public by, for example, posting it to a blog, it does not count as private personal information (and is therefore not considered by this question).

Possible Options

Yes, not all parties specified0/10
Yes, all parties specified (including non-critical service providers such as advertisers)3/10
Yes, not all parties specified (but only to critical service providers)7/10
Yes, all parties specified (only to critical service providers)8/10
No10/10

Citation

Any collected personal, as well as personal data which is later obtained by Xandrie, is used only by Xandrie. As such, only authorised personnel have access to this data. The external recipients of your data are:

  • Xandrie's subcontractors (technical service providers in charge of data hosting or IT developments, payment service providers, etc.);
  • Partners and third parties with whom you have authorized data sharing

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


Does the service allow you to permanently delete your personal data? Yes, by contacting someone

3/5

Decided May 19, 2020 (revision history). This question accounts for 6% of the final score.

Even if there is a reasonable delay before the data is fully deleted (as is common), the data still counts as "permanently deleted" and satisfies the parameters for this question.

Possible Options

No0/5
Yes, by contacting someone3/5
Yes, using an automated mechanism5/5
N/A (no personal information collected)5/5

Citation

You hold the following rights over your personal data:a right of access, a right of rectification, a right of deletion, a right of data portability, a right of opposition for reasons relating to your particular situation, a right of opposition to prospecting at any time, a right to withdraw your consent, a right to limitation, a right to complain to the CNIL (Commision Nationale de l’Informatique et des Libertés) if Xandrie's response to your request for the exercise of your right has not been satisfactory, a right to define guidelines for storage, erasure and communication of your data after you have died to a trusted third party designated by decree.

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.


When does the policy allow law enforcement access to personal data? Not specified

0/5

Decided May 19, 2020 (revision history). This question accounts for 6% of the final score.

Possible Options

Always0/5
Not specified0/5
When reasonably requested3/5
Only when required by a court order or subpoena4/5
N/A (no personal data to share)5/5
Never (special legal jurisdiction)5/5

Note

It was not mentioned if the service was disclosing data to law enforcement

Click here to suggest a change or to flag this conclusion as incorrect, or here for more information.



Warnings

Qobuz has no warnings published on PrivacySpy. PrivacySpy publishes warnings when it learns a service has announced a data breach or is found misusing user data. If you believe a warning should be published for Qobuz, submit one here.


Highlighted Policy Snapshot ALPHA

No highlighted policy snapshot has been created for this privacy policy. To view the policy at its original location, click here.

2/10

How we calculate ratings →


Version Added

May 19, 2020

Ratings Updated

May 19, 2020

Warnings

0

Maintained by

doamatto

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