eNom has no warnings published on PrivacySpy. PrivacySpy publishes warnings when it learns a service has announced a data breach or is found misusing user data. If you believe a warning should be published for eNom, submit one here.
14 October 2019
Enom, Inc. is a domain name registrar and Web hosting company that also sells other products closely tied to domain names, such as SSL certificates, e-mail services, and Website building software.
Note that all companies operating in the EU are subject to Art. 33 of the GDPR, which requires companies to notify their data protection authority of a data breach within 72 hours of discovering it.
|Yes, within 72 hours||7/7|
|N/A (the service collects so little personal data that notification would not be possible)||7/7|
This policy doesn't require the service to alert you in the event of a data breach.
The policy provides only a very vague overview of its security practices.
|Yes, including audits||2.5/3|
|N/A (no personal data collected)||3/3|
|Yes, including independent audits||3/3|
Enom shall protect personal information by implementing security safeguards appropriate to the sensitivity of the information.
Enom shall protect personal information against such risks as loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction, through appropriate security measures. Enom shall protect the information regardless of the format in which it is held. Enom shall protect personal information it discloses to third parties by contractual agreements stipulating the confidentiality of the information and the purposes for which it is to be used. All of Enom’s employees with access to personal information shall be required as a condition of employment to contractually respect the confidentiality of personal information.
This question deals with transparency. Even if the service uses data for reasons that aren't ideal for privacy, provided they list all of those uses, the service can still receive full credit for this question. However, if they are not explicit about their uses (by employing language like "such as"), a lower score is assigned.
|No personal data is collected||10/10|
In obtaining consent, Enom shall use reasonable efforts to ensure that a customer is advised of the identified purposes for which personal information collected will be used or disclosed. Purposes shall be stated in a manner that can be reasonably understood by the customer or employee. Generally, Enom shall seek consent to use and disclose personal information at the same time it collects the information. However, Enom may seek consent to use and disclose personal information after it has been collected but before it is used or disclosed for a new purpose. Enom will only require customers to consent to the collection, use, or disclosure of personal information as a condition to the supply of a product or service if such collection, use, or disclosure is required to fulfill the identified purposes. In determining the appropriate form of consent, Enom shall take into account the sensitivity of the personal information and the reasonable expectations of its customers. Unless required by contract, Enom will obtain express consent within a reasonable period after obtaining the data and prior to using the data. A customer may withdraw consent at any time, subject to legal, regulatory, or contractual restrictions and reasonable notice. For example, if consent is required to perform the service requested by the customer, withdrawal of consent may result in termination of the service. Customers may contact Enom at the address below for more information regarding the implications of doing so.
The policy uses overly vague language to provide a summary of the types of collected personal data.
|N/A (no personal information is collected)||10/10|
Enom shall identify the purposes for which personal information is collected within a reasonable period after obtaining the data, and prior to using the data.
Enom collects personal information only for the following purposes: To establish and maintain responsible commercial relations with customers and to provide ongoing services and offers; To understand customer needs; To develop, enhance, market, or provide products and services; To manage and develop Enom’s business and operations, including personnel and employment matters; and To meet legal, regulatory, and contractual requirements. Further references to “identified purposes” mean the purposes identified in this Principle 2. Enom shall specify orally, electronically, or in writing the identified purposes to the customer or employee at the time personal information is collected or within a reasonable period. Upon request, persons collecting personal information shall explain these identified purposes or refer the individual to a designated person within Enom who shall explain the purposes. Unless required by law, Enom shall not use or disclose for any new purpose personal information that has been collected without first identifying and documenting the new purpose and obtaining the consent of the customer.
This includes the use of data brokers and independent verification authorities (such as background check providers).
|Only for critical data||7/10|
Enom may also collect personal information from other sources including but not limited to credit bureaus or other third parties who represent that they have the right to disclose the information.
Some services allow users to opt-out or opt-in to of non-critical collection or use of personal data, such as collecting data for personalized advertisements.
|On an opt-out basis, but only for some non-critical data/uses||1.5/5|
|On an opt-out basis, for all non-critical data/uses||3/5|
|N/A (no data used for non-critical purposes)||5/5|
|On an opt-in basis||5/5|
There are no instances where a user can opt-out of data being used for non-critical purposes
|Yes, but you can opt-out||3.5/10|
|Yes, but you must opt-in||7/10|
The policy allows sharing personal data with third-parties (not just critical service providers), and does not explicitly list the third-parties.
This may come in the form of outright data sharing or by using local third-party analytics software (such as Google Analytics, which collects a plethora of user information).
Note that whether the policy allows sharing aggregated user data does not affect this question.
If the personal data is encrypted when it passes through the third-party, it does not count as third-party access (as the data is inaccessible to that party).
If personal data has been made public by, for example, posting it to a blog, it does not count as private personal information (and is therefore not considered by this question).
|Yes, not all parties specified||0/10|
|Yes, all parties specified (including non-critical service providers such as advertisers)||3/10|
|Yes, not all parties specified (but only to critical service providers)||7/10|
|Yes, all parties specified (only to critical service providers)||8/10|
1) Enom may disclose a customer’s personal information to: [...] A third party service provider for the efficient and cost-effective provision of services purchased through the Websites; [...] An agent or third party retained by Enom in connection with Enom’s administration or the provision of Enom’s products or services; [...] A third party or parties, where the customer consents to such disclosure or disclosure is required by law or emergency.
Even if there is a reasonable delay before the data is fully deleted (as is common), the data still counts as "permanently deleted" and satisfies the parameters for this question.
|Yes, by contacting someone||3/5|
|Yes, using an automated mechanism||5/5|
|N/A (no personal information collected)||5/5|
This policy doesn't require the service to let you delete your data.
|When reasonably requested||3/5|
|Only when required by a court order or subpoena||4/5|
|N/A (no personal data to share)||5/5|
|Never (special legal jurisdiction)||5/5|
Enom shall not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by a registry or by law. Enom shall retain personal information only as long as necessary for the fulfillment of those purposes or as required by law.